PRIVACY NOTICE

Last updated October 13, 2024

This Privacy Policy for Local Pro Solutions ("Company," "we," "us," or "our") provides detailed information on how and why we collect, store, use, and share your information when you use our services ("Services"). It applies when you visit our website, interact with our online advertisements, or engage in any other way with our sales, marketing, or events.

Communication Consent Policy

1. Introduction

When you interact with us, especially through our Facebook advertisements, you are agreeing to the communication practices described in this policy, which are essential for us to provide you with our Services.

2. Consent for Communications

By submitting your phone number, you give us explicit consent to contact you via voice calls, automated messages, and text messages for various purposes including promotional, informational, and service-related communication.

3. Standard Messaging Rates

Be aware that your mobile carrier’s standard rates for messaging and calls will apply to our communications.

4. Opting Out

You can opt-out of receiving text messages at any time by replying with "STOP." To opt-out of voice calls, contact our customer support at [email protected]

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5. Data Protection and Privacy

We are committed to protecting your privacy. All personal information provided to us is handled in accordance with this Privacy Policy.

6. Policy Changes

We may modify this Communication Consent Policy and will provide notice of significant changes through our primary communication channels or on our website.

Detailed Privacy Policy

1. Information Collection

We gather information you actively provide (like names, contact details, and payment information) and data automatically collected (like IP addresses and usage data) when you use our Services. This helps us tailor and improve our offerings.

2. Information Processing

Your data is used for various purposes such as managing user accounts, service delivery, responding to inquiries, sending administrative and marketing information (subject to your preferences), order management, security, service improvement, and compliance with legal obligations.

3. Legal Basis for Processing

Our processing of your data is based on your consent, contractual needs, compliance with legal obligations, and our legitimate business interests.

4. Information Sharing

We share your information in situations like business transfers, with affiliates, and as required for service provision and legal compliance.

5. Use of Cookies and Tracking Technologies

We employ cookies and similar technologies to collect and store information that enhances your user experience and informs our service strategies.

6. Data Retention

We retain your personal information as long as necessary for our business operations and legal compliance, then proceed to delete or anonymize it.

7. Data Security

We take robust measures to protect your data, although we acknowledge that no system can guarantee absolute security.

8. User Rights

Depending on your location, you have rights over your data including access, correction, and deletion.

9. Do-Not-Track Features

Currently, we do not respond to Do-Not-Track signals due to the lack of a standard understanding and technology.

10. California Privacy Rights

Residents of California have specific rights regarding their personal information as outlined under the "Shine The Light" law.

11. Policy Updates

We will update this policy as necessary and inform you of significant changes.

12. Contact Information

For questions about this policy, reach out to us at [email protected].

13. Managing Your Data

You can request access to, update, or delete your personal information by contacting us.

Additional Terms

Automatic Payment Processing

In instances of failure to pay advertising charges, Local Pro Solutions reserves the right to automatically charge the client via Stripe or any other payment processor. If we need to use our backup card for advertising costs that the client is contractually obligated to pay, those costs will be immediately re-billed to the client with an additional fee of 2.9% + $0.30 to cover processing fees. Following any such incident, we will provide a detailed billing statement to the client for transparency and record-keeping.